Routcom Privacy Policy

Protecting your privacy is important to Routcom Inc. (“Routcom”). This Policy explains how ROUTCOM collects, uses, and discloses the personal information you may provide while using ROUTCOM's Web site (the "Web Site") and in its Electronic Publications, newsletter, and announcements ("Electronic Communications") or in respect of other information you may provide to us. Any personal information you provide to us will be treated with care, and subject to this Policy will not be used or disclosed in ways to which you have not consented. By using the Web Site or by entering into a service agreement with Routcom, you signify your consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you do not agree with this Policy, you may not use the Web Site.

Information Automatically Collected - Non-Identifiable Information - Like many other Web sites, the Web Site may automatically collect certain non-identifiable information regarding Web Site users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the materials you post to or download from the Web Site. This non-identifiable information is used for Web Site and system administration purposes and to improve the Web Site. Your non-identifiable information may be disclosed to others and permanently archived for future use.

Cookies - The Web Site may use "cookies", a technology that installs information on a Web Site user's computer to permit the Web Site to recognize future visits using that computer. Cookies enhance the convenience and use of the Web Site. You may choose to decline cookies if your browser permits, but doing so may affect your use of the Web Site and your ability to access certain features of the Web Site.

Your Personal Information - During your use of the Web Site or by entering into a service agreement, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, and telephone number) for purposes such as facilitating communications with you or for applying for access to certain special features or areas of the Web Site.

Use of Your Personal Information - ROUTCOM may use your personal information to contact and correspond with you, to respond to your inquiries, and as otherwise permitted by law. Generally, ROUTCOM will consider the fact that you have voluntarily visited the Web Site and have provided ROUTCOM with contact information to signify your consent for ROUTCOM to use your contact Information for purposes of tracking our communications with you and providing you with information such as Electronic Communications relating to our company which we think may be of interest or use to you.

Emails from ROUTCOM - If you provide your email address, ROUTCOM may send to you, from time to time, email containing information about ROUTCOM and other matters it believes will interest you. At any time you may ask ROUTCOM to stop sending you email and other information by contacting webmaster@Routcom.com.

Tracking Information - In addition, ROUTCOM may use non-personal information to create aggregate tracking information reports regarding Web Site user demographics and Web Site traffic patterns. None of the tracking information in the reports can be connected to the identities or other personal information of individual users. ROUTCOM also may link tracking information with Web site users' personal information. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy, and in accordance with the law.

Disclosure of Your Personal Information - ROUTCOM may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where ROUTCOM has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to protect ROUTCOM's rights and property

Storing and Securing Your Information - ROUTCOM may store and process your personal information at ROUTCOM's offices in Canada. To help protect the confidentiality of your personal information, ROUTCOM employs security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and ROUTCOM cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.

Accessing Your Personal Information - You may request access to your personal information and information about ROUTCOM's collection, use and disclosure of that information by contacting ROUTCOM at webmaster@Routcom.com.. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help ROUTCOM maintain the accuracy of your information by notifying ROUTCOM of any changes to your personal information.

Withdrawal of Consent - In some jurisdictions, you may withdraw your consent to the use and intention of personal information about you. To do this, please contact our webmaster@Routcom.com as noted above

Other Web sites - The Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource that may collect information about you voluntarily or through cookies or other technologies. ROUTCOM has no responsibility or liability for or control over those other Web sites or Internet resources or their collection, use and disclosure of your personal information.

Web Site Use Agreement - The Web Site Use Agreement governing your use of the Web Site (which may be viewed by clicking here) contains important provisions disclaiming and excluding the liability of ROUTCOM and others regarding your use of the Web Site and provisions determining the applicable law and exclusive jurisdiction for the resolution of any disputes regarding your use of the Web Site. Each of those provisions also applies to any disputes that may arise in relation to this Policy and the collection, use and disclosure of your personal information, and are of the same force and effect as if they had been reproduced directly in this Policy.

Former Users - If you stop using the Web Site or your permission to use the Web Site is terminated by ROUTCOM, ROUTCOM may continue to use and disclose your personal information in accordance with this Policy as amended from time to time, and subject to compliance with the law.

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